Privacy Policy

1. Controller

kineticrayons.com, LLC, EDRPOU 78658481, Business Center Eurasia, 75 Zhylyanska Street, Kyiv, 01032, Ukraine. E-mail: contact@kineticrayons.com; phone: +380 731 781 2180. Managing Director: David Bauer.

2. Data we collect

Name, phone, e-mail, vehicle and service details entered in the booking or contact form, your message, and technical data such as IP address, device and cookie identifiers.

3. Purposes and legal grounds

We use the data to answer your request, confirm a booking, deliver the ordered service, issue documents and handle complaints. Grounds are your consent and contract performance under Закон України «Про захист персональних даних» від 01.06.2010 № 2297-VI, Law of Ukraine No. 2297-VI of 01.06.2010 "On Personal Data Protection". Pre-contract information (service scope, price in hryvnia, complaint route) follows Закон України «Про захист прав споживачів» від 10.06.2023 № 3153-IX, Law of Ukraine No. 3153-IX of 10.06.2023 "On Consumer Protection"; trader requisites follow Закон України «Про електронну комерцію» від 03.09.2015 № 675-VIII, Law of Ukraine No. 675-VIII of 03.09.2015 "On Electronic Commerce".

4. Cookies and analytics

Non-essential cookies (analytics, advertising pixels) are set only after your opt-in consent, which is voluntary, specific and informed and may be withdrawn at any time.

5. Retention, sharing and security

We keep data only as long as needed for the stated purposes or as required by law, apply technical safeguards, and share it only with processors acting on our instructions or with authorities where legally obliged. We never sell personal data.

6. Your rights

You may request access, rectification, erasure or restriction, object to processing, withdraw consent and receive your data in a portable form. Write to contact@kineticrayons.com; we reply within 30 days.

7. Complaints and contacts

Contact us first at contact@kineticrayons.com or +380 731 781 2180; you may also complain to Державна служба України з питань безпечності харчових продуктів та захисту споживачів (Держпродспоживслужба).